Last Updated: 11/11/2024
Introduction
Welcome to SuperInterview AI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered system design interview preparation platform.
Information We Collect
Personal Information
- Account Information: When you create an account, we collect your name, email address, and professional background
- Payment Information: When you purchase our services, payment information is processed securely through Stripe
- Interview Data: We record and store your interview responses and interactions with our AI interviewer
- Usage Information: We collect data about how you interact with our platform, including interview sessions, practice topics selected, and performance metrics
Technical Data
- Device Information: Browser type, operating system, and device identifiers
- Usage Data: Pages visited, features used, time spent on platform, and interaction patterns
- Cookies and Similar Technologies: We use cookies to enhance your experience and analyze platform usage
How We Use Your Information
Core Services
- To provide AI-powered mock interviews and personalized feedback
- To maintain and improve our interview simulation technology
- To update our question bank with trending system design topics
- To generate performance analytics and improvement recommendations
Platform Improvement
- To analyze usage patterns and enhance user experience
- To develop new features and improve existing ones
- To maintain platform security and prevent abuse
- To provide technical support
Communication
- To send important updates about your account
- To provide interview feedback and performance reports
- To share promotional offers and platform updates (with your consent)
- To respond to your inquiries and support requests
Information Sharing
Third-Party Service Providers
We may share your information with trusted service providers who assist us in:
- Cloud infrastructure and hosting (Google Cloud Platform)
- Payment processing (Stripe)
- Analytics and performance monitoring
- Customer support services
Legal Requirements
We may disclose your information if required by law or in response to valid requests from public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of sensitive data
- Regular security audits
- Secure cloud infrastructure
- Access controls and authentication
- Regular backup procedures
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of promotional communications
- Export your interview history and feedback
- Control cookie preferences
Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
International Data Transfers
Your information may be transferred and processed in countries where our service providers maintain facilities. We ensure appropriate safeguards are in place for such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes through the platform or via email.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: hello@superinterview.ai
- Website: https://superinterview.ai
Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
